Enabling or disabling back button and exit link

For some surveys, you might not want your respondents to click on the back button to change answers on previous pages. In such cases, you can remove the survey back button in your surveys.

When you create a new survey, the back button and exit link is enabled by default. To disable them,

• Go to: Login » Surveys (select a survey) » Edit » Design.
• Click on display settings.
• Here, you can enable or disable the back button and exit link.

No. At this point we do not allow for customizing the text for these navigation items.

Certain questions and logic require the back button navigation to be switched off. Back button will be disabled if any of the following question types or logic is used:

• Questions:
1. Conjoint
2. Max-diff
3. Page Timer
4. NPS+
5. Community Recruitment
• Logic:
1. Randomization
2. Looping
3. Hide question after answering

Yes, the user can go back multiple pages. However, data will not be retained for the following question types:

• Tubepulse
• Signature
• HotSpot
• Heatmap
• Store locator